Please do not slip and fall.
Damp carpet can be slippery. Please be careful when using stairs and also
when walking from the freshly cleaned carpet to any hard surface, such
as vinyl or tile. Your shoes will be damp and you could fall. Please keep
children and pets off damp carpet until it dries.
Warm moving air dries carpet quickly.
Moving air dries carpet quicker. The boundary layer of air, the few inches
above the carpet, is usually high in humidity as the carpet is drying.
In the winter or cold days, please turn on the heater. Warm air holds
more moisture and dries carpet quicker. On hot humid days, you may want
to use the air conditioning, if available, to create dryer air and air
movement. Otherwise, open windows and doors and have fans blowing on the
carpet. Ceiling fans should always be turned on blowing down, no matter
Try to keep traffic off the carpet for at least 2-4 hours.
After we are done cleaning, the carpet fibers are left standing up; much
like it was from the factory. Heavy traffic will simply lay the fiber
back down. This may also increase the dry time.
If soil protection is applied
For maximum results, the soil protection should be allowed to dry before
heavy traffic is allowed on the carpet. Also, we prefer that exposed skin,
such as feet and pets be kept off until dry.
If furniture has been blocked or tabbed, please leave these protectors
in place for 24 hours
Even though the carpet may feel dry to the touch after an hour, we ask
that you leave the blocks and/or tabs in place for a full 24 hours. This
will protect your furniture as well as the carpet. We want to prevent
wood stain transfers as well as rust from metal clips found on the legs
of some furniture
Some carpets may swell when cleaned.
This usually occurs in carpets that are in need of stretching and shows
up as ripples in the carpet after cleaning. The ripples will go away and
lay back down within 48 hours. If this occurs, you may want to consider
having your carpet “power stretched”.
Try to take care of the spots and spills as soon as possible
Most spots and spills can be taken care of by yourself if you get to them
right away. Hopefully, you will have a carpet spotter and a white towel
handy. Also, don’t panic! Most damage is done when someone is in
a hurry and they go after the spot to aggressively. If you ever have any
questions, please call us or visit our comprehensive
online spot removal guide.
Vacuum Vacuum Vacuum
Slow Down! The biggest mistake made vacuuming is going too fast. Up to
79% of the soils found in carpet are the dry gritty variety and can be
effectively removed with thorough vacuuming. A regular maintenance schedule
including vacuuming and periodic professional deep cleaning can not only
extend the life of your carpet, but also keep it fresh and beautiful.
Please thoroughly vacuum your carpet BOTH 24 hours BEFORE your scheduled
cleaning and 24 hours AFTER.